Our Story

About Griffen Pump Service

Family-owned and operated since 1997, serving the Hudson Valley with professional, honest water system solutions

Water Is Not Just Our Line of Work. It Is Our Responsibility.

At Griffen Pump Service, we understand that water is one of the most essential resources to your home, your business, and everyday life. When there is no water, poor water quality, or a failing wastewater system, everything stops. That is why we take every call seriously and approach every job with urgency, precision, and pride.

For more than 25 years, our family owned and operated company has built its reputation on honesty, professionalism, and doing the job right. Whether we are working in a home or on a commercial property, our standards never change. We deliver dependable solutions and protect the integrity of your water systems.

A Legacy Built on Integrity

This legacy began over 40 years ago when Steve Griffen Sr. entered the pump industry in the early 1980s. His work ethic, technical skill, and reputation for integrity earned the trust of homeowners, contractors, and engineers throughout the region. His desire to stand behind his work and put his name on it laid the foundation for Griffen Pump Service.

In 1997, Steve, his wife Toni, and their son Steve Jr. founded Griffen Pump Service with nothing more than a pickup truck, a set of wrenches, and a commitment to serve the Hudson Valley with honesty and unmatched expertise. Over the decades, that commitment has never wavered. Through countless well systems, pump installations, water treatment solutions, and wastewater repairs, the company earned its reputation as one of the most trusted water and wastewater service providers in the region.

Carrying the Legacy Forward

Today, the business is proudly led by brothers Steve Jr. and Ryan Griffen, who have taken over day to day operations with the same values their father built the company on. They are tradesmen first, not salesmen. Their approach is simple: no gimmicks, no shortcuts, and no pressure. Every recommendation is based on real world experience, proper system sizing, and what is best for the customer long term.

While technology continues to evolve, their mission remains unchanged: to carry the legacy forward, raise the standard of service, and deliver dependable water and wastewater solutions throughout the Hudson Valley.

When it comes to your water, our name is on the line—and we take that personally.

1997

Family Business
Established

40+

Years Combined
Experience

Griffen Pump Service technician standing by service truck in Hudson Valley NY

Our Core Values

The principles that guide everything we do

Honest Service

We provide transparent recommendations and only suggest solutions you truly need. No hidden fees or unnecessary upsells—just honest, straightforward advice.

Professional Excellence

Our licensed and insured technicians bring decades of expertise to every job, ensuring quality workmanship and reliable results you can count on.

Family Values

As a family-owned business, we treat every customer like part of our family. We're invested in your satisfaction and long-term peace of mind.

Fast Response

Water emergencies can't wait. We're available 24/7 for urgent issues, providing same-day service when you need it most.

Local Expertise

We know the Hudson Valley inside and out. Our local knowledge helps us address region-specific water system challenges effectively.

Comprehensive Solutions

From well pumps to wastewater systems and water filtration, we handle all your water system needs with one trusted provider.

Ready to Experience the Griffen Difference?

Contact us today for honest, professional water system services backed by decades of experience