Contact Us
Have a question about your well pump, water filtration system, or septic tank? Need emergency repairs or a quote? Our family-owned business has been serving Dutchess County, Putnam County, and the Hudson Valley since 1997. We're here to help with fast, professional assistance for all your water and wastewater needs.
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
This form is for general inquiries only. For loss of service or emergencies, please call us directly.
Emergency? Call Now: (845) 897-3107
Note: We do not offer septic tank cleaning, pumping, or routine pumping services. We specialize in pump installation, repair, replacement, and wastewater system diagnostics.
Contact Information
Reach us directly through any of the methods below.
Service Area
Wappingers Falls, NY 12590
Serving Dutchess, Putnam, and Orange Counties
Emergency Service
Emergency Service Available
Same-day response for urgent issues
Frequently Asked Questions
Quick answers to common questions about contacting us and our services.
What areas do you serve?
We proudly serve the entire Hudson Valley region, including Dutchess County (Poughkeepsie, Wappingers Falls, Fishkill, Rhinebeck, Pawling, Red Hook, and more), Putnam County (Carmel, Brewster, Patterson, Kent, and more), and Orange County (Newburgh, Warwick, Goshen, and surrounding areas). If you don't see your town listed, call us anyway - we may still be able to help.
What are your business hours?
Our regular business hours are Monday through Friday, 7:00 AM to 5:00 PM. However, we offer emergency service for urgent issues like no water, major leaks, or septic backups. If you have an emergency outside regular hours, call our main number and you'll be connected to our on-call technician.
How quickly can I get a response?
We typically respond to all inquiries within 24 business hours. For emergency service requests, we aim to respond within 2-4 hours during business hours. The sooner you contact us with details about your issue, the faster we can schedule your service appointment.
Do you offer estimates?
Yes, we offer estimates for all non-emergency services. This includes new well pump installations, water filtration system recommendations, septic system installations, and system upgrades. Our technician will assess your situation, explain your options, and provide a detailed written quote before any work begins.
What information should I provide when contacting you?
To help us serve you better, please provide: your name and contact information, your address (or the service address if different), a description of the issue you're experiencing (such as no water, low pressure, strange noises, or odors), when the problem started, and any relevant details about your current system (brand, age, previous issues). The more information you provide, the better prepared our technician will be when they arrive.
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