If there's one thing we wish every homeowner understood, it's this: Just because something says "flushable" doesn't mean it belongs in your sewer system.
At Griffen Pump Service, we install and service industry-leading Liberty Pumps grinder pumps - but let's be honest:
These are engineered pumps, not billy goats.
They are designed to grind and move wastewater - not chew through wipes,
rags, hygiene products, or anything else that shouldn't be in your
system.
Toilet paper is engineered to break down quickly in water. That's by
design.
"Flushable" wipes are not. They're made with synthetic fibers that are
strong, durable, and resistant to tearing - which is exactly why they do
not break apart inside a pump basin.
Wrap around the impeller
Tangle in the cutter assembly
Jam the pump
Cause high amp draw and overheating
Trip alarm circuits
Burn out motors
The result is a grinder pump that stops working - often in a very expensive way.
Professional Liberty grinder pump installation
We trust and install Liberty grinder systems because they are rugged, reliable, and engineered for demanding wastewater duty.
But even the best pump in the world cannot:
They are precision pumps with cutting mechanisms designed for wastewater solids - not everything people think should go down the toilet. They are excellent at what they're built for. Just not miracles.
If you have a grinder pump, the rule is simple:
Pee
Poop
(Toilet) Paper
Everything else belongs in the trash.
Even small amounts over time build into major service calls.
A grinder pump service call is not minor. When wipes jam a system, it often involves:
Pump removal from the basin
Cleaning and de-ragging
Replacement of cutter components
Electrical and performance diagnostics
In worst cases, full pump replacement is necessary.
Most wipe-related damage is not covered under warranty, since it's caused by improper materials entering the system. That cost falls on the homeowner.
Grinder pump systems work extremely well when used properly. We stand behind every Liberty grinder pump we install - wired correctly, sized properly, and set up the right way.
But we cannot control what gets flushed.
The simplest way to avoid an emergency call is discipline in the
bathroom.
If it didn't come from your body or off a roll of toilet paper, it goes in the trash.
We'll say it again:
Wipes are not flushable.
Grinder pumps are not bulletproof.
And even the best pump on the market still has limits.
If your alarm is going off or your grinder system isn't operating the way it should, give Griffen Pump Service a call.
No gimmicks. No shortcuts. Just real service.